For dated products all sales are final due to the dated nature of the product. If something is wrong with your dated planner, you have 30-days to notify us and we will determine a solution based on your problem.

For undated products that are not altered or used, you have 30 days to return or exchange.

For sale items, all sales are final.

STARTbrands.com is not responsible for shipping and shipping costs will be deducted from products.

Products have reviews on the product pages or you can see all reviews here! Our community and the reviews speak for themselves and we are so grateful.

We do not currently have options for picking up orders.

Standard orders are shipped via USPS Priority Mail, which starts at $12.50 (1-3 business days) once it has been processed in our warehouse. 

SHIPPING IS FREE ON ALL ORDERS OVER $100.

Please note delays might occur with shipping carriers so we please ask for your patience and recommend not delaying for holiday purchases. You may contact your local USPS or delivery person for updates in regards to regular mailing service. We greatly appreciate your patience and understanding in the unprecedented times as we all navigate. 

NOTE: Due to COVID-19, we have noticed that USPS are experiencing delays in scanning and processing on some shipments at this time.

On occasion, we do bundle items together, release limited time discount codes, or when new lines of planners are released there is a discount on the older model. Don't miss sales and promo codes by signing up for our newsletter!

All planners have our STARTsystem and the only difference is the style. Options may include spiral bound, lay flat casebound, and A5 binder inserts. You get to pick your personal preference. Our dated planners come out once a year, with planner styles varying.

We are not ashamed to admit it: we are paper snobs. We believe that quality paper matters. We wanted the whole touch-and-feel experience of our planners to be amazing! The inside pages of our undated quarterly are #70, and the cover has a smooth-as-silk, velvety finish. You will love the way it feels so much, you might never put it down. Covers for our annual planners change yearly. Please see current listings for more information.

Here are some general suggestions for caring for any of our planners:

- These are all handcrafted products and wear over time is to be expected. It is important to take care of your planner.

- Any product with gold foil will, over time, start to wear off. This is normal in the nature of the gold foil.

- Always close your spiral planners from front to back.

- When traveling, take extra care by placing in bag or providing extra protection.

- Don’t stack heavy objects on or around the spiral (it makes them sad!).

- Keep in a cool, dry place... watch out for those coffee spills!

- Last but not least, you will begin to see "love" on your planner as you continue to plan and rock it out! (It’s OK! This just means you are totally crushing your goals!)

Different courses have different schedules. Make sure you are part of the newsletter to get updates! Subscribe on the homepage or the footer. All courses are hosted on theSTARTapproach.com.